Volkswagen Replacement Parts and Accessories Limited Warranty
The following terms of warranty apply to all new or factory-remanufactured replacement parts and accessories sold by authorized Volkswagen dealers.
Limited Warranty for new and factory-remanufactured replacement Parts and Accessories:
Issued by Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (“Volkswagen”).
Free repair or replacement of defective Parts and Accessories for 1 year or 12,000 miles, whichever occurs first.
Volkswagen warrants that every new and factory-remanufactured part and accessory, (excluding tires and batteries) which is imported or distributed by Volkswagen and sold as a new or factory-remanufactured part or accessory to a retail customer or authorized dealer, will be free from defects in material and workmanship under normal use and service for 1 year after the date of delivery of the part or accessory to the customer or until the vehicle in which the part or accessory is installed has been driven 12,000 miles, whichever occurs first. This warranty is transferable to subsequent owners free of charge.
If the defective part or accessory was installed by an authorized Volkswagen dealer and the vehicle is brought during this period to the repair facility of any authorized Volkswagen dealer, the dealer will, at the dealer’s option and without charge to the customer, either repair or replace it with a new or factory-remanufactured part or accessory.
If the defective part or accessory was sold “Over-the-Counter”, the dealer will, at the dealer’s option and without charge to the customer, repair the part or accessory or furnish a new or remanufactured part or accessory. The labour required to remove the defective part or accessory and to install the new or remanufactured part or accessory is not reimbursable.
If a part or accessory is installed in a vehicle after the New Vehicle Warranty period has expired, that part is warranted for 12 months or 12,000 miles, whichever occurs first. If the replaced part fails, the new or remanufactured part will also receive a 12-month or 12,000-mile warranty, whichever occurs first.
If a part is installed during the New Vehicle Warranty period (as a warranted replacement part), it is covered for the remainder of the New Vehicle Warranty period, or for 12 months or 12,000 miles, whichever is greater.
If a Genuine Volkswagen Accessory (e.g., roof rack, MDI box, alloy wheels) is installed prior to New Vehicle delivery, it is covered for the New Vehicle Limited Warranty period. If an accessory is installed by a Volkswagen authorized dealer, during the New Vehicle Limited Warranty period, it is covered for the greater of:
- The remainder of the New Vehicle Limited Warranty period, or
- 12 months or 12,000 miles, whichever occurs first
Electrical parts and electronic components are subject to inspection by Volkswagen and, if found to be damaged due to improper installation or handling will not be accepted for, or subject to, warranty reimbursement. For details about the Battery Limited Warranty, see your Volkswagen Parts or Service Professional.
Damage and malfunctions not covered by warranty.
Volkswagen is not responsible for, and will not pay for damage, malfunctions, or symptoms resulting from:
- Misuse, abuse, negligence, alteration, modification, collision, vandalism, environmental damage, flooding, accident, or fire;
- Improper repair or adjustment of the vehicle, part or accessory or damage due to improper installation or diagnosis;
- Use of the part or accessory in a vehicle used for a competitive or off-road purpose; or
- Failure to follow recommended maintenance intervals and requirements
Wear and tear, and maintenance and service items not covered by warranty.
This warranty does not cover wear and tear items such as clutch linings, brake pads/shoes, brake linings, windshield wiper blades, fuses, worn seat covers, and other trim and appearance items that wear as a result of normal use, lack of normal care, or deterioration. Except where specifically required as part of a repair covered by warranty, maintenance and service items are at the expense of the owner.
No other warranties made.
This warranty is in lieu of all other express warranties of Volkswagen, the Manufacturer, and the selling dealer for new or factory-remanufactured parts and accessories. Any implied warranty, including any implied warranty of merchantability or warranty of fitness for a particular purpose, is limited to the duration of this written warranty.
Neither Volkswagen nor the Manufacturer assumes or authorizes any person to assume on its behalf, any other obligation or liability.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Consequential damage excluded.
Volkswagen is not responsible for incidental or consequential damage, including lost profits or earnings, or out-of-pocket expenses for substitute transportation or lodging. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
Other legal rights.
This warranty also gives you specific legal rights, and you may also have other rights, which vary from state to state.
Warranty information may be obtained by contacting VW Customer CARE.
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VolkswagenVan Parts Direct are one of the UK’s leading VolkswagenCommercial Vehicle dealerships. We stock a huge selection of Genuine Volkswagen parts across the entire VolkswagenCommercial vehicle range. All parts come with a Volkswagen parts warranty.